• Audio bitrate too low

    The amount of information contained in one second of audio is referred to as its bitrate. In general, the higher a files audio bitrate the more accurately sound is reproduced. Audio compression has made it possible to have a good sounding file using small amounts of data. However, a bitrate…

  • Audio channel errors

    For additional information you may wish to read more about our acceptable audio layouts. Examples and Possible Solutions Audio on channel 7/8 Audio may be present in these channels to include SAP, DVS, or duplicates of channel 1 and 2 in order to extend the audio field for surround sound…

  • Video bitrate too high

    Video bitrate is the amount of data contained within each second of video and plays a big role in a file’s visual fidelity. In general, a higher bitrate equates to a clearer and sharper image regardless of a spots resolution. However, too high a bitrate may have more drawbacks than…

  • Video bitrate too low

    Video bitrate is the amount of data contained within each second of video and plays a big role in a file’s visual fidelity. In general, a higher bitrate equates to a clearer and sharper image regardless of a spots resolution. When a file’s bitrate is set too low there may…

  • Invalid format/codec failures

    For various reasons there are some formats, codecs, or combinations of the two that are not allowed to be uploaded to Fig. Typically these restrictions are in place due to the inability of many broadcast systems to air files with unconventional container and codec combinations. Examples and Possible Solutions QuickTime/MPEG-4…

  • Change or Reset Your Password

    If you are having trouble accessing your account, Resetting your password is the quickest and easiest way to regain access. Using the “Forgot your password” link If you have forgotten your password or need to reset it without being signed in already you can do this directly from the sign…

  • Media Details

    Within the Media Details window you can preview your media files. In addition, this is how to access information about your uploaded spots and take various actions with your files by moving through the provided tabs. The Media Details window can be access from the Files page and clicking on…

  • Closed Captioning Failures

    Files may be uploaded to Fig with embedded closed captioning if they follow the specifications listed in our File Format Specifications. Captioning not embedded in these supported methods may not be able to be displayed during playback by some broadcasting systems. Examples and Possible Solutions SMPTE 436M SMPTE 436M is…

  • File Format Specifications

    HD Specifications MXF files (.MXF) Container:Container Format: MXF OP1a / XDCAMFile Extension: .mxf Video Specs:Compression Codec: XDCAM EX35 1080i60File Extension: .mxfScreen Size: 1920×1080Display Aspect Ratio: 16:9 (center-cut safe recommended)Pixel Aspect Ratio: 1.0 (square pixels)Scan Type: Interlaced, Top Field First (Upper Field First)Frame Rate: 29.97 fps (constant/fixed)Frame Rate Mode: Drop Frame…

  • Audio dynamics

    As part of Fig’s validation your file’s audio dynamics will be analyzed to ensure it has acceptable levels for broadcast. As part of this analysis Fig will check the average audio level and peak loudness. Examples and Possible Solutions Audio too low A common dynamics error is when audio levels…